We collect your personal information directly from you, such as by email, phone or in documents such as an application form, or from third parties, such as your employer or sponsor.

Using your personal information:

We use your personal information to administer and manage the services we provide to you, including collecting monies owed and paid.

Website Information:

Our webhosts gather usage statistics from our website, which is analysed for reporting purposes. There is no personally identifiable data collected and all site visitors remain anonymous.

Disclosing your personal information:

We may disclose personal information regarding the status of your membership Plan to the Department of Immigration and Citizenship ('DIAC') as well as to your sponsor/employer/agent. This disclosure is to enable DIAC and your sponsor/employer/agent to ascertain whether your Plan is current and maintained in accordance with Visa Condition 8501. We may also disclose your personal information to the health service providers with which you are associated, for the purpose of providing you with the services you are entitled to. Where appropriate, these disclosures are subject to privacy and confidentiality.

Accuracy of your personal information:

We take reasonable steps to ensure the personal information we hold or disclose is accurate, complete and up-to-date. The accuracy of this information depends to a large extent on the information you provide us. That is why we recommend you keep us up to date with changes to your personal information at all times.

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