IMAN Australian Health Plans Privacy Policy Statement

We are committed to protecting the personal information you provide to us, or which is provided to us on your behalf.

Collecting your personal information:

We collect your personal information directly from you, such as by email, phone or in documents such as an application form, or from third parties, such as your employer or sponsor.

Using your personal information:

We use your personal information to administer and manage the services we provide to you, including collecting monies owed and paid.

Website Information:

IMAN and IMAN's web hosts gather usage statistics from our website, which is analysed for reporting purposes. There is no personally identifiable data collected and all site visitors remain anonymous.

Disclosing your personal information:

We may disclose personal information regarding the status of your Plan to the Department of Immigration and Citizenship ('DIAC') as well as to your sponsor/employer/agent. This disclosure is to enable DIAC and your sponsor/employer/agent to ascertain whether your Plan is current and maintained in accordance with Visa Condition 8501. We may also disclose your personal information to the underwriter - nib health funds limited, other nib companies, and the health service providers with which you are associated, for the purpose of providing you with the services you are entitled to. We may also be required to disclose your personal information to other individuals on your Plan. Where appropriate, these disclosures are subject to privacy and confidentiality.

Accuracy of your personal information:

We take reasonable steps to ensure the personal information we hold or disclose is accurate, complete and up-to-date. The accuracy of this information depends to a large extent on the information you provide us. That is why we require you keep us up to date with changes to your personal information at all times.

Contact us:

If you have any questions in relation to privacy, please contact us on 1800 221133 between 9.00 am and 5.00 pm Monday to Friday,
or email us at info@austhealth.com